Claim Specialist - Property Field Inspection
Company: State Farm Mutual Automobile Insurance Company
Location: Duluth
Posted on: October 19, 2024
Job Description:
Claim Specialist - Property Field Inspection
US-MN-Duluth
Job ID: 2024-38972
Type: Regular Full Time
# of Openings: 1
Category: Claims and Investigation
Duluth, MN
Overview
Build your career at one of the top companies for professional
growth in the U.S.! Khakis optional---At State Farm we invest in
our employees by providing a competitive Total Rewards
package:Starting Salary is $59,059.65 annually ($29.31/hr) -
$79,230.63 annually, ($39.32/hr). Because work-life-balance is a
priority at State Farm, compensation is based on our standard
38:45-hour work week! Salary offered is dependent on skills and
qualifications, with the high end of the range limited to
applicants with significant relevant experience.You are also
eligible for:
- An annual bonus based on individual and enterprise
performance
- Annual merit increases
- 401(k) contribution
- Paid Time Off (PTO), plus: 5 days of Life Leave to take care of
yourself and your family, Paid Volunteer Time, and an Annual
Celebration Day to celebrate what's important to you!
- Industry leading Tuition Assistance Programs
- Wellnessand mental health programs
- Discounts from hundreds of retailers through our Perks at Work
programAnd more!Being good neighbors - helping people, investing in
our communities, and making the world a better place - is who we
are at State Farm. It is at the core of how we operate and the
reason for our success. Come join a #1 team and do some good!
Responsibilities
Join our team as a Property Field Inspection Claim Specialist and
showcase your expertise in handling accidental and weather-related
claims for homeowners, commercial properties, and large losses.
We are looking for an experienced and highly skilled professional
to contribute to our dynamic team. You will be the first point of
contact to meet with our insureds, explain coverage, estimate
damages, and help them through the claims process while providing
Remarkable service.
Where you'll work:This position is in Duluth, MN and surrounding
territory. Competitive candidates MUST reside within this zip code
territory. Zip Codes:
55796 55725 55772 55771 55614 55711 55795 55807 55072 55719 55726
55736 55756 55612 55704 55724 55733 55749 55806 55707 55811 55735
55758 55782 55805 55808 55607 55705 55706 55783 55803 55713 55765
55812 55764 55769 55709 55775 55603 55609 55702 55767 55784 55801
55804 55734 55750 55753 55792 55797 55616 55710 55718 55738 55606
55742 55757 55768 55790 55605 55746 55751 55781 55793 55798 55604
55615 55703 55708 55720 55731 55613 55810 55602 55712 55717 55722
55723 55732 55741 55763 55766 55779 55780 55786 55802Key
Responsibilities:
- Conduct on-site inspections and assessments of property damages
for both residential and commercial claims
- Collaborate with policyholders, insurance agents, and other
involved parties to gather information and resolve claims
efficiently
- May occasionally require interacting with parties who express
strong emotions or concerns about ongoing inspections or claim
resolutions
- Provide exceptional customer service throughout the claims
process, addressing inquiries and concerns promptly and
professionally
- Gather necessary evidence, document findings, and prepare
detailed reports to support the claims handling process
- Investigate and adjust both personal and commercial property
claims with exposures up to $500,000
- Evaluate coverage and policy terms to determine the validity of
claims and ensure compliance with local regulations
- Negotiate and settle claims within the authorized limits,
considering policy provisions, industry standards, and company
guidelines
- Although the primary work location is in the field, with a
commutable distance from home, there will be opportunities for
virtual work to be completed at home. Additionally, there may be
occasions where you will be required to travel to assist in other
territories.
- Hours of operation are continually evaluated and may change
based on business need. Successful candidates are able and willing
to work flexible schedules and may be asked to work overtime and/or
irregular hours. Candidates may be asked to work outside of their
assigned territory as business needs dictate
Qualifications
- Bachelor's degree in a related field is preferred or equivalent
work experience
- Experience as a Property Field Inspection Claim Specialist in
the insurance industry, specifically in property claims
- Strong knowledge of property insurance policies, coverage and
claim handling practices
- Demonstrated knowledge of both residential and commercial
building construction
- Familiarity with local regulations and compliance requirements
in your assigned territory
- Excellent communication and interpersonal skills to effectively
interact with clients, agents, and other stakeholders
- Proven effective communication skills to handle
difficult/emotional conversations with a customer-minded focus
- Proven ability to assess damages, estimate repair costs, and
negotiate settlements
- Detail-oriented with strong organizational and analytical
skills
- Proficient in using claims management software and other
relevant tools Physical Requirements:
- Physical agility to allow for: frequent lifting, carrying and
climbing a ladder; ability to navigate roofs at various heights for
inspection of both residential and commercial structures; ability
to crawl in tight spaces
- A valid driver's license is required
- Familiarity with local regulations and compliance requirements
in your assigned territoryPreferred Skills:
- Experience in handling complex or high-value claims
- Construction background
- Water mitigation inspection
- Xactimate, XactContentsAdditional Details:
- Employees must successfully complete all required training,
including applicable licensing exam(s) and background checks
required of various state(s).
- State Farm recently implemented new pre-employment assessments.
Candidates that have previously taken an assessment may be asked to
participate in additional testing.
- Visit State Farm Careers for more information on our benefits,
locations, and the hiring processIN22 PMCL
PI1631df6c164a-37248-35832702
Keywords: State Farm Mutual Automobile Insurance Company, Duluth , Claim Specialist - Property Field Inspection, Other , Duluth, Minnesota
Didn't find what you're looking for? Search again!
Loading more jobs...